Accessibility Policy

Meta4Films — Policies, Practices and Procedures

The Accessibility for Ontarians with Disabilities Act, 2005 ("the AODA") is a Provincial Act with the purpose of developing, implementing and mandating accessibility standards in order to achieve accessibility for persons with disabilities, with respect to goods, services, facilities, accommodation, employment, buildings, structures and premises.

Statement of Commitment

Meta4Films is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence.

We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.

Policies and Procedures

Training

We are committed to training staff in Ontario’s accessibility laws and aspects of the Ontario Human Rights Code that relate to persons with disabilities.

We will train our employees and volunteers on accessibility as it relates to their specific roles.

Information and communications

We will communicate with people with disabilities in ways that take into account their disability. When asked, we will provide information about our organization and its services in accessible formats or with communication supports.

We will also meet internationally-recognized Web Content Accessibility Guidelines (WCAG) 2.0 Level A website requirements in accordance with Ontario’s accessibility laws.

Feedback

Meta4Films welcomes feedback on how we provide accessible customer service. Customer feedback will help us identify barriers and respond to concerns.

Customers who wish to provide feedback on the way Meta4Films provides goods, services or facilities to people with disabilities can provide feedback in the following way(s):

Please email andrea@meta4films.com or meg@meta4films.com.

All feedback, including complaints, will be handled in the following manner:

Feedback will be directed to the Director and users can expect to hear back in 2 days.

Meta4Films will make sure our feedback process is accessible to people with disabilities by providing or arranging for accessible formats and communication supports, on request.